Privacy Policy

Timeshare Broker Associates values your privacy. This Privacy Policy describes how we collect, use, and share your personal information in connection with your use of this website and our services. Please read this policy carefully to understand our practices regarding your information.

Timeshare Broker Associates LLC (together with its affiliates) (collectively, “Timeshare Broker Associates,” “we,” or “us”), is committed to safeguarding your privacy. This Privacy Policy describes how Timeshare Broker Associates and its Affiliates collect, use, share, and protect personal information obtained through this website. References to “Affiliates” mean any entity that directly or indirectly controls, is controlled by, or is under common control with Timeshare Broker Associates LLC. Please read the following privacy policy (the “Privacy Policy”) to understand how your personal information will be treated as you make use of this website. This policy may change from time to time so please check back periodically.

This policy will let you know:

1. What personally identifiable information is collected from you
2. What cookies are and how they are used
3. How your information is used
4. Who is collecting your information
5. With whom your information may be shared
6. What choices are available to you regarding collection, use, and distribution of your information
7. How this website protects children’s privacy
8. What else you should know about your online privacy

What personally identifiable information is collected from you?

This website collects information about you in several ways and from several different areas.

We collect personal information from you in several ways, including when you: (a) submit an inquiry or register through our website; (b) contact us by telephone; (c) list a property for sale or engage our services; or (d) otherwise interact with our website or communications.

The categories of personal information we may collect include: your name; email address; postal address; telephone number (including mobile number); property interests; financial information related to real estate transactions; website usage data and device identifiers; and any other information you voluntarily provide. We may also receive personal information about you from third-party sources, including marketing partners, data providers, and publicly available sources, which we may combine with the information we collect directly.

In addition to registration, we may ask you for personal information at other times, including (but not limited to) when you list a property for sale or take advantage of the other features of this website. If you contact us, we may keep a record of that correspondence.

It’s important that you understand there is no requirement by law for you to provide us with your personal details – the information you share with us is entirely voluntary.

We request that you provide us with complete, accurate and correct information about you. Your failure to do so will likely result in us being unable to contact you about your inquiries into our services and offerings.

If, at any time, you provide us with personal details about another person, you expressly represent and warrant that you received that person’s explicit consent to provide us with such details.

INFORMATION GATHERED WHEN USING THE SERVICES

In addition to the personal data you may provide us from time to time, we may collect information pertaining to your activity on our website, including content that you create, information or advertisements that you have read, the web pages you visited, offers and services that were of interest to you, the location of the computer and the Internet Protocol (IP) address through which you had access to the website and more. Additionally, we may collect or use the assistance of third parties to collect and analyze anonymous, statistical or aggregate information related to your use of the website, including information related to your personal details and activities.

COOKIES

What is a cookie?

A cookie is a small text file that is stored in your web browser that allows Timeshare Broker Associates or a third party to recognize you. Cookies might be used for the following purposes: (1) to enable certain functions; (2) to provide analytics; (3) to store your preferences; and (4) to enable ad delivery and behavioral advertising.

Cookies can either be session cookies or persistent cookies. A session cookie expires automatically when you close your browser. A persistent cookie will remain until it expires or you delete your cookies. Expiration dates are set in the cookies themselves; some may expire after a few minutes while others may expire after multiple years. Cookies placed by the website you’re visiting are sometimes called “first party cookies,” while cookies placed by other companies are sometimes called “third party cookies.”

What cookies are used when I use the website?

When you access and/or use the website, we or a third party may place a number of cookies in your browser. Some of the cookies will only be used if you use certain features or select certain preferences, and some cookies will always be used.

Each cookie serves one of four different purposes:

1.     Essential Cookies: These first party cookies allow users to use certain feature of the website such as staying logged in.
2.     Analytics Cookies: These cookies track information about how our website is being used so that we can make improvements and report on our performance. We may also use analytics cookies to test new ads, pages or features to see how users react to them. Analytics cookies may either be first party or third party cookies.
3.     Preference Cookies: These first party cookies store your Timeshare Broker Associates website preferences.
4.     Ad Targeting Cookies: These third party cookies (also known as “behavioral” or “targeted” advertising) are placed by advertising platforms or networks in order to: (i) deliver ads and tracks ad performance, and (ii) enable advertising networks to deliver ads that may be relevant based upon your activities.

Finally, we may set cookies within emails we send to you (if you have consented to receiving emails from us). These cookies are used to track how often our emails are opened and clicked on by our customers. You can manage email cookies in the same way as website cookies, as explained above.

How do third parties use cookies on our website?

Third-party companies like analytics companies and ad networks generally use cookies to collect user information on an anonymous basis. They may use that information to build a profile of your activities on our website and other websites that you’ve visited.

What are my cookie options?

If you don’t like the idea of cookies or certain types of cookies, you can change your browser’s settings to delete cookies that have already been set and to not accept new cookies. To learn more about how to do this, visit the help pages of your browser. Please note, however, that if you delete cookies or do not accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

You may also opt out of third party cookies by following the instructions provided by each third party in its privacy policy.

Some web browsers permit you to broadcast a signal to websites and online services indicating a preference that they “do not track” your online activities, including Global Privacy Control signals. When we receive such a signal, we will honor it and will modify what information we collect and how we use that information accordingly.

Do we use any other user tracking technologies?

We use additional technologies to help track user activities and preferences. For example, we use web beacons (also known as clear gifs, pixel tags or web bugs). Web beacons are tiny graphics (about the size of period) with a unique identifier that are embedded invisibly on web pages or emails. They are used to track user activities and communicate with cookies. You cannot opt out of web beacons used in webpages, but you can limit their use by opting out of the cookies they interact with. You can opt out of web beacons used in emails by setting your email client to render emails in text mode only. Finally, we use local storage to facilitate certain functions, but we do not retain the data captured via local storage.

Interest-Based Advertising

We and third parties engage in interest-based advertising provided by vendors in order to deliver advertisements and personalized content that we and other advertisers believe will be of interest to you. To the extent third-parties are using cookies or other technologies to perform these services, we do not control the use of this technology or the resulting information for online, mobile, or email advertising, and we are not responsible for any actions or policies of such third parties.

Advertisements, emails, and other messages may be delivered to you by us or our service providers based on your online or mobile behavior, your search activity, your geographic location or other information that is collected by us or obtained from third parties. You may also see advertisements for third parties, other websites or properties, or on your mobile device, based on your visits to, and activities on, the website. Some of our vendors and we may use our own or third-party aggregated or anonymized personal information, demographic data, and other inferred commercial interests to assist in the delivery of our advertisements to you.

In addition, we and our business partners use third parties to establish deterministic or probabilistic connections among devices (such as smartphones, tablets, and computers) to deliver more relevant advertising to you and for advertising analytics and reporting purposes. This means that information about your use of websites or applications on your current device may be combined with information from your other devices. We also may share this information and other inferences with third parties to allow them to target advertising, personalize content, or analyze behavior. This allows, for example, advertisements you see on your tablet to be based on activities you engaged in on your smartphone. These business partners may share and combine information from cookies with identifiers (such as device IDs assigned by Google or Apple) and IP addresses to make connections among related devices. This also allows for a more personalized experience across our website.

If you have any questions about our Cookie Policy, you may contact us by sending an email to [email protected].

USE OF INFORMATION

We may use the personal information we collect for the following purposes:

• To provide, maintain, and improve our real estate services and website functionality;
• To respond to your inquiries and fulfill your requests for information about properties or services;  
• To communicate with you regarding our services, offerings, and promotions, including by telephone, email, and text message, subject to your consent where required by applicable law;  
• To share your information with our affiliates for purposes of coordinating services and marketing across our family of companies;
• To share your information with trusted third-party partners who may contact you on our behalf or market their own products and services to you, as described in the “Sharing of Information” section below;
• To personalize your experience and deliver targeted content and advertising;
• To analyze usage trends and improve our website, services, and marketing efforts;
• To comply with legal obligations, enforce our agreements, and protect the rights, safety, or property of Timeshare Broker Associates, our users, or others; and
• For any other purpose disclosed to you at the time of collection or with your consent.

Who is collecting your information?

When you are asked for personal information on this website, you are sharing that information with this website alone, unless it is specifically stated otherwise. However, some activities will, by their very nature, result in your personal information being revealed to other users of this website. For example, when you enter personal information on the ad posting form, this information will generally be included in your ad, unless specifically stated otherwise.

With whom your information may be shared

We may share your personal information in the following circumstances:

Affiliates. We may share your personal information with our Affiliates, for purposes of coordinating services, internal operations, and marketing.

Third-Party Marketing Partners. With your consent, we may share your personal information (including your name, contact information, and property interests) with trusted third-party partners who may contact you to offer products, services, or travel packages that may be of interest to you. These third parties may market to you on our behalf and may also market their own products and services directly to you.

Service Providers. We may share your personal information with vendors and service providers who perform services on our behalf, such as website hosting, data analytics, payment processing, customer service, and marketing support. These service providers are contractually obligated to use your information only to perform services for us and in accordance with this Privacy Policy.

Legal and Safety Disclosures. We may disclose your information when we believe in good faith that disclosure is necessary to: (a) comply with applicable law, regulation, legal process, or governmental request; (b) enforce our Terms of Service or other agreements; (c) detect, prevent, or address fraud, security, or technical issues; or (d) protect the rights, property, or safety of Timeshare Broker Associates, our users, or the public.

Business Transfers. If we are involved in a re-organization, merger, acquisition or sale of our assets, bankruptcy or similar event, your personal information may be transferred as part of the evaluation of and consummation of that transaction. We will notify you (for example, via a message to the email address associated with your account or prominent notice on our website) of any such change in ownership or change in uses of your personal information.

We do not sell your personal information for monetary consideration. However, the sharing of personal information with third-party marketing partners as described above may constitute a “sale” or “sharing” under certain state privacy laws. For information about your rights, see the “Your Privacy Rights” section below.

Notwithstanding the foregoing, text messaging opt-in consent data (i.e., records of your consent to receive text messages) will not be shared with any third parties, except as required by law. This exclusion applies to all originator opt-in data collected in connection with our text messaging programs.

What choices are available to you regarding collection, use, and distribution of your information?

If you choose not to register or provide personal information, you can still use most of this website, but you will not be able to access areas or use features that require registration.

This website does not sell or rent user information to anyone. We will notify you at the time of data collection or transfer if your data will be shared with a third party and you will always have the option of not permitting the transfer. If you do not wish to allow your data to be shared, you can choose not to use a particular service.

Where Your Information is Located

Around the world. Our website and services may be operated from servers located in the United States and other countries. If you are located outside the United States, please be aware that your personal information may be transferred to, stored, and processed, and used in the United States and other jurisdictions where data protection laws may differ from those in your country of residence. By using our website, you understand and consent to the transfer of your information as described in this Privacy Policy.  We take steps to ensure that your personal information receives an adequate level of protection in the jurisdictions in which we process it.

LINKS TO THIRD PARTY SITES

This website contains links to other sites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This Privacy Policy applies only to information collected by this website.

DATA SECURITY

We implement and maintain commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption of data in transit and at rest, access controls, regular security assessments, and employee training. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security. In the event of a data breach involving your personal information, we will notify you and any applicable regulatory authorities as required by law.

YOUR PRIVACY RIGHTS

Depending on your state of residency, you may have certain rights regarding your personal information under applicable state privacy laws. These rights may include:

• Right to Know/Access. You may request that we disclose the categories and specific pieces of personal information we have collected about you, the sources from which it was collected, the purposes for which it was collected, and the categories of third parties with whom it has been shared.
• Right to Delete. You may request that we delete the personal information we have collected about you, subject to certain exceptions permitted by law.
• Right to Correct. You may request that we correct inaccurate personal information we maintain about you.
• Right to Opt Out of Sale/Sharing. Where applicable under state law, you may opt out of the “sale” of your personal information or the “sharing” of your personal information for cross-context behavioral advertising.
• Right to Opt Out of Targeted Advertising. Where applicable, you may opt out of the processing of your personal information for purposes of targeted advertising.
• Right to Non-Discrimination. We will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, please contact us at [email protected] or by using the ‘Contact Us’ feature on our website. We will verify your identity before processing your request and respond within the timeframe required by applicable law. If we are unable to fulfill your request, we will provide you with an explanation.

Authorized Agents. In certain jurisdictions, you may designate an authorized agent to exercise your rights on your behalf. We may require verification of the agent’s authority before processing such requests.

Appeals. If we decline your privacy request, you may have the right to appeal that decision. To do so, please contact us using the information above.

ACCESS TO PERSONAL INFORMATION

If your personally identifiable information changes, or if you no longer desire to use and access our website and/or the services thereon, you may correct, update, delete/deactivate your information by emailing us via the contact information listed below. We will undertake to respond to your request within 30 days of our receipt thereof. Although we will make reasonable efforts to accommodate your requests, in some circumstances we may not agree. If that should happen, we expressly reserve the right to refuse your request to change the personal information in our records, and will instead append an alternative text to the record in question. Before we are able to provide you with any information or correct any inaccuracies, however, we may ask you to verify your identity and to provide other details to help us to respond to your request.

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting obligations. When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process it, and applicable legal requirements. When your information is no longer needed, we will securely delete or anonymize it.

CHILDREN UNDER 16

This website is not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete that information promptly. If you believe a child under 16 has provided us with personal information, please contact us at [email protected].

COMMUNICATIONS AND CONSENT

By providing your telephone number (including your mobile number) through this website or by other means, and by providing your express written consent through our opt-in mechanism, you consent to receive telephone calls, text messages (including SMS and MMS), and other electronic communications from Timeshare Broker Associates, its affiliates, and its authorized third-party partners at the telephone number(s) you provide, including through the use of automated dialing systems, prerecorded or artificial voice messages, and text messages, for marketing, informational, and transactional purposes.

Consent to receive text messages or automated calls is not a condition of purchasing any property, goods, or services from Timeshare Broker Associates. Message and data rates may apply. Message frequency may vary.

You may opt out of receiving text messages at any time by replying STOP to any text message you receive from us or by contacting us at [email protected]. You may opt out of receiving marketing telephone calls by informing the caller or by contacting us at the address below. For more information about our text messaging programs, including instructions for opting out, reply HELP to any text message or contact us at the information provided below.

Your consent to receive text messages, and the record of that consent, will not be shared with any third parties except as required by law.

CHANGES TO THIS PRIVACY POLICY

From time to time, we may change the terms of this Privacy Policy. Changes will take effect once they are posted online. By accessing and/or using the website after we make any such changes to this Privacy Policy, you are deemed to have accepted such changes. If you do not agree with any of the amended terms, you must avoid any further use of the website.

INQUIRIES OR CONCERNS?

You may contact Timeshare Broker Associates by using the ‘contact us’ feature that can be found at Contact Us, and we will do our best to provide a prompt response to your question. In addition, you may send questions or concerns specifically regarding the provisions contained within this Privacy Policy to the following email address – [email protected].