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Hilton Extends Points Usage into 2021 For Timeshare Owners

Posted on November 18, 2020

With the COVID restrictions and cancellations faced by timeshare owners this year, Hilton is making it easier for HGVC members to use their points in 2021.

COVID-related resort closures continue to affect a handful of Hilton timeshare resorts. Hawaii resorts Grand Waikikian by Hilton Grand Vacations Club, Kalia Suites by Hilton Grand Vacations Club, Lagoon Tower by Hilton Grand Vacations Club and The Grand Islander by Hilton Grand Vacations Club have had their reopening dates delayed to December 15.

Meanwhile, Hilton Grand Vacations Chicago Downtown/Magnificent Mile, The Hilton Club – New York, The Quin Central Park by Hilton Club and The Residences by Hilton Club remain closed for the foreseeable future.

The remaining Hilton timeshare resorts are open, albeit under COVID protocols.

Changes to Points Usage

Because of the impact of the pandemic on this year’s points usage, Hilton will offer options to extend points usage into 2021 such as:

  • Extending the use of saved 2020 points through the end of 2021.
  • A refund of the amount paid to save 2020 points into 2021 if owners have already paid to do so.
  • 2020 ClubPoints that have not been used will be saved into 2021 at no cost to the owner.
  • If bonus points were used for a reservation that was cancelled, those points will be restored to the owner with an extension of the timeframe to be used.

If Hilton owners are still considering using their points during the remainder of 2020, one benefit is the reduced point requirements for the remaining weeks of the year. In some resorts such as Hilton Grand Vacations Club at SeaWorld in Orlando, resorts are currently in Silver Season, with half of the point totals needed to stay there compared to a peak Platinum week. These discounts will expire for the most part once we get to week 51 heading into Christmas, but with so many families using distance learning options for their children at school, it may be a great time for a last minute getaway.

Popular Destinations Remain Open

With the increase of COVID cases reported in several states, you will want to monitor any changes to state travel requirements prior to your departure. Florida Governor Ron DeSantis has pledged to keep the state open and avoid potential shutdowns. With 22 Hilton timeshare resorts in Florida, that’s welcome news for owners looking for vacation options.

No new restrictions have been announced for the states of Nevada and South Carolina as of the time of this writing. With five resorts in Las Vegas, three in Myrtle Beach and one in Hilton Head, that’s more good news for Hilton owners. Hawaii continues to require a negative COVID test prior to arrival in order to avoid a 14-day quarantine, but that policy has been in effect for over a month. Five Hawaii resorts are open, with the previously mentioned four resorts due to reopen by mid-December.

Cancellation Policy Waived

Hilton has waived its cancellation policy through the end of the year, so owners can cancel their reservation at any time before their scheduled arrival. HGVC will refund points and fees for cancellations between now and December 31.

Interestingly enough, Hilton has acknowledged automatic refunds for reservations through February 2021 for The Quin Central Park, The Hilton Club and The Residences in New York. The refund date was pushed out to March 2, 2021 for Hilton Grand Vacations Chicago Downtown/Magnificent Mile. This would indicate that Hilton anticipates these hotels remaining closed well into March if not longer.

For a full list of the status of Hilton Grand Vacations resorts and associated COVID protocols, please click here. If you would like more information about buying or selling Hilton timeshare points on the resale market, please phone us at 877-624-6889 and our licensed agents will be happy to take your call.

Author

Author Pic
Steve Luba
Chief Communications Officer
Steve manages the public relations, social media and content creation efforts of the company. Previously the Chief Operating Officer for Perspective International, Steve provided oversight and contributed articles for the five regional vacation ownership trade magazines under the Perspective Magazine banner. With 34 years’ experience in various roles in radio and television, sales and marketing, public relations, media and government liaison initiatives, he brings a well-rounded outlook to our industry.